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Frequently Asked Questions

FAQs

Last updated: 13 Mar 2024

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FAQ Items

Title

What are the main differences between Solo, Group, and Flexi plans?

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The Solo plan is designed for individual teachers and offers essential functionalities and specific usage caps at an affordable rate. It's perfect for testing our platform as well. On the other hand, the Group plan caters to more teachers, providing higher limits. Lastly, the Flexi plan is our custom solution, tailored to your unique needs, be it one teacher or any number of teachers. We've got you covered whether you're after special features or integrations. All our plans allow for seamless upgrades. We recommend our Solo plan for one teacher and Group for up to 10 teachers.

Title

Is there a trial period or a low-cost option to explore the platform?

Content

The Solo plan is an affordable way to try DoExam services with a monthly subscription that can be canceled anytime.

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What do support and training entail across different plans?

Content

All plans include extensive online support and training resources. Selecting the Flexi plan unlocks personalized support and training tailored to your individual needs.

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Can I craft various types of questions, including multimedia and mathematical equations?

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Absolutely! All plans support versatile exam creation with diverse question types, multimedia elements, and LTR/RTL texts.

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Are exam reports exportable?

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Yes, Exporting detailed exam reports is a standard feature in all DoExam subscription plans, facilitating a simple analysis and record-keeping process.

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Does the platform support creating time-restricted exams?

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Yes, DoExam plans offer the flexibility to set time limits for exams or specific sections, tailoring exams to your needs.

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Can I personalize the platform with my branding?

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Certainly! All plans can be customized with your logo, name, and branding.

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Which languages are supported across different plans?

Content

The Flexi plan offers the flexibility to adopt any language, making it suitable for a global audience. Solo and Group plans currently only support English.

Title

How do I determine the best plan for my needs?

Content

To choose the right exam solution, it's essential to consider your needs in terms of the number of exams, users, and participants. If you're an individual educator, Solo would be an excellent fit for you. If you're part of a group of up to 10 instructors, Group would be the best option. For a more customized solution, Flexi would be ideal. Please don't hesitate to contact us for further advice tailored to your specific needs.

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What if my requirements exceed the Group plan?

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Feel free to contact us if you require more than what our Group plan offers. We can create a personalized Flexi plan that precisely suits your needs.

Title

Can I delete accounts or my entire organization from the system?

Content

As an admin, you have the ability to add or remove individuals from your DoExam instance. You can request a complete deletion of your DoExam profile by contacting our support team. This will ensure that all data associated with your account is securely erased.

Title

What exclusive personalized support and training are available with the Flexi plan?

Content

The DoExam Flexi plan provides personalized support options, including one-on-one and in-person training sessions, web training, and dedicated support tailored to your needs.

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FAQs

Created At

18 Feb 2024